Processing Time: Orders are processed within 1-3 business days. You’ll receive an email with tracking details once shipped.
Shipping Methods & Rates: Shipping options and costs are calculated at checkout based on your address and preferences.
Delivery Times: Domestic orders typically arrive within 5-7 business days. International orders may take longer.
Order Tracking: A tracking number will be provided once your order ships (please allow 24 hours for updates).
International Shipping: We offer shipping to select countries. Customs fees, taxes, or duties are the customer’s responsibility.
Shipping Issues: Contact us at enquiries@candlesbyboo.com if there are any issues with your order.
Need help? Email us at enquiries@candlesbyboo.com.

Our products are made with high-quality materials, including premium wax (soy, beeswax, or paraffin), non-toxic fragrances, and cotton or wooden wicks. Candle Care:

• Trim the wick to 1/4 inch before each use.
• Burn for 2-3 hours on the first use for even melting.
• Never burn for more than 4 hours.
• Keep away from drafts and clean the wick regularly.
• Store in a cool, dry place away from sunlight.

Other Products Care:

• Clean with a soft, dry cloth.
• Avoid direct sunlight and moisture.

For any questions, contact us at enquiries@candlesbyboo.com.